🔒 Privacy Policy
Effective Date: 1st April 2026 | Last Updated: 31st March 2026
⚡ DIGIMART ECOM – shopodel.com
🏠 Who We Are
Our website address is: https://shopodel.com. This Privacy Policy governs how DIGIMART ECOM ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "users") of the shopodel.com marketplace platform.
🛒 E-COMMERCE & MARKETPLACE PRIVACY PRACTICES
1️⃣ Information We Collect
📝 Personal Information
We may collect personal identification information from users in various ways, including but not limited to when users visit our website, register on the website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, mailing address, phone number, and payment information. Users may, however, visit our Website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.
💻 Non-Personal Information
We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, technical information about users' means of connection to our Website, such as the operating system, internet service providers utilized, and other similar information.
2️⃣ How We Use Collected Information
👤 Personal Information
We may use the personal information you provide for the following purposes:
- ✅ To process orders, payments, and transactions.
- ✅ To improve customer service and respond to your inquiries, requests, and support needs.
- ✅ To personalize user experience and understand how our users as a group use the services and resources provided on our Website.
- ✅ To send periodic emails and updates about orders, promotions, special offers, and marketplace updates.
- ✅ To prevent fraud, unauthorized transactions, and ensure marketplace security.
- ✅ To comply with legal obligations and enforce our Terms of Use.
📊 Non-Personal Information
We may use non-personal information collected from users to improve our Website, analyze trends, administer the site, track users' movements around the site, and gather demographic information for aggregate use.
3️⃣ How We Protect Your Information
🔐 We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
🔒 Sensitive and private data exchange between the Website and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. We also follow PCI DSS standards for payment data security.
4️⃣ Sharing Your Personal Information
📢 We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for analytical and marketing purposes.
🤝 We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as payment processors (Razorpay, Stripe, PayPal), logistics partners, email marketing platforms, and cloud hosting services. We may share your information with these third parties for those limited purposes provided that you have given us your permission or as necessary to fulfill your order.
⚖️ We may also disclose your information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.
5️⃣ Third-Party Websites
🌐 Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. These sites and services have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.
6️⃣ Cookies and Tracking Technologies (E-commerce)
🍪 Our Website may use "cookies" to enhance user experience, remember cart items, and save login preferences. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly (e.g., cart may not work).
We also may use web beacons, pixels, and similar technologies to track user engagement, analyze site performance, and serve targeted advertisements through platforms like Google Ads and Facebook Pixel.
7️⃣ Children's Privacy
👶 Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our records.
8️⃣ Your Rights and Choices
✅ Depending on your location (including under India's IT Act and DPDP Act, GDPR for EU users, or other applicable laws), you may have the following rights regarding your personal information:
- 🔹 Right to access – Request a copy of your personal data.
- 🔹 Right to correction – Request correction of inaccurate data.
- 🔹 Right to deletion – Request deletion of your personal data.
- 🔹 Right to withdraw consent – Withdraw any consent you have given.
- 🔹 Right to data portability – Request transfer of your data.
To exercise any of these rights, please contact us at support@shopodel.com.
9️⃣ Data Retention
📁 We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction data may be retained for tax, legal, and accounting purposes as per applicable regulations (typically 5-7 years as per Indian tax laws).
🔟 Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Purulia, West Bengal.
📝 BLOG & WEBSITE FEATURES
💬 Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
🖼️ Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
🍪 Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
🔗 Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
👥 Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Additionally, as described in Section 4 above, we share data with payment processors, logistics partners, and analytics providers to operate our marketplace.
⏳ How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For e-commerce orders, we retain order data for tax and legal compliance (typically 5-7 years as per Indian laws).
⚖️ What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
📍 Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service (such as Akismet). Additionally, payment and order data may be processed through third-party services located in India or other jurisdictions, subject to applicable data protection laws.
📞 Contact and Support
For any questions, complaints, or grievances regarding this Privacy Policy or your personal data, you may contact us at:
DIGIMART ECOM
Operating Platform: shopodel.com
Email: support@shopodel.com
Phone: +91 9570220400
Address: Munshiff Danga, Ward No.3, Post and Dist: Purulia, West Bengal, Pin-723101, India
Grievance Officer (as per India IT Rules, 2021): Mr. [Name], support@shopodel.com
📅 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or marketplace operations. When we update the policy, we will revise the "Last Updated" date at the top of this page. We encourage users to frequently check this page for any changes. Your continued use of the Website after any modification constitutes your acceptance of the updated Privacy Policy.
⚡ shopodel.com – Powered by DIGIMART ECOM | Your privacy is our priority 🔒