📜 Terms & Conditions

Effective Date: 1st April 2026 | Last Updated: 31st March 2026

⚡ DIGIMART ECOM – shopodel.com

Welcome to shopodel.com! These Terms and Conditions govern your use of our website and the purchase of products from our online marketplace. By accessing or using our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any transaction.

1️⃣ General Terms

• shopodel.com ("Website", "Platform") is an online marketplace that sells products across various categories including fashion, electronics, home decor, and more. The website is owned and operated by DIGIMART ECOM.
• By using the Website, you confirm that you are at least 18 years old or accessing the website under parental or guardian supervision.
• You must not use the Website for any illegal or unauthorized purpose, including but not limited to violating any applicable laws or regulations.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from DIGIMART ECOM.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2️⃣ Marketplace Nature & Seller Responsibility

🛒 shopodel.com is a marketplace platform that connects buyers with independent sellers, merchants, and vendors. Please note:

• Products are sold by third-party sellers, not by DIGIMART ECOM directly.
• We do not take ownership of the products listed on the Platform.
• Product quality, warranties, and after-sales support are the responsibility of the respective seller.
• DIGIMART ECOM acts as an intermediary facilitating transactions between buyers and sellers.
• Disputes regarding product quality, authenticity, or delivery timelines are primarily between the buyer and seller, though we will assist in resolution as per our policies.

3️⃣ Product Information

• We make every effort to display accurate product descriptions, images, specifications, and pricing as provided by sellers. However, we do not guarantee that the product information is error-free, complete, or up-to-date.
• The colors and appearances of products may vary slightly due to differences in computer monitors, mobile screens, or devices.
• Product availability is subject to change without notice. In case of unavailability after order placement, the seller will notify you and offer a replacement or full refund.
• Weights, dimensions, and capacities are approximate and provided for reference only.

4️⃣ Orders and Payments

• By placing an order on shopodel.com, you make an offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including stock unavailability, pricing errors, or suspected fraud.
• All prices on the Website are in Indian Rupees (INR) and inclusive of applicable taxes (GST) unless otherwise stated.
• Payments are processed securely through third-party payment gateways (Razorpay, Stripe, PayPal, etc.). You agree to provide accurate and valid payment information for your orders.
• We will confirm your order via email/SMS once it is accepted and payment is successfully processed.
• We accept Cash on Delivery (COD) for eligible pin codes, subject to additional COD charges where applicable.
• In case of payment failure, no amount will be debited from your account. For failed COD orders, the order will be cancelled automatically.

5️⃣ Shipping and Delivery

• We offer shipping across India. International shipping may be available for select products and locations, subject to additional charges and customs duties.
• Delivery times may vary based on your location, seller processing time, and courier partner performance. Estimated delivery timelines are provided on the product page but are not guaranteed.
• Shipping fees will be added to your order total and displayed during checkout. Some products may qualify for free shipping as indicated on the product page.
• Risk of loss or damage to products passes to you upon delivery. Please inspect the package at the time of delivery.
• For detailed shipping information, please refer to our Shipping and Delivery Policy.

6️⃣ Returns and Refunds

• We strive to provide high-quality products through our sellers. If you receive damaged, defective, or incorrect items, please contact us within the return window shown on the product page.
• Return eligibility varies by product category. Some products are non-returnable (e.g., perishable goods, personalized items, hygiene products).
• To initiate a return, you must log into your account, go to My Orders, select the item, and follow the return instructions. Supporting evidence (photos/videos) may be required.
• Refunds will be issued to the original payment method within 5-15 business days after return approval and verification.
• For detailed return and refund information, please refer to our Return, Refund and Cancellation Policy.

7️⃣ User Accounts

• You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account credentials.
• You are fully responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.
• We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.
• You agree to provide accurate, current, and complete information during registration and update it as necessary.

8️⃣ Intellectual Property

• All content on shopodel.com, including product images, logos, graphics, text, software, and design, is the intellectual property of DIGIMART ECOM or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
• You may not use, reproduce, modify, distribute, or display any content from the Website without prior written permission from DIGIMART ECOM.
• Product images and descriptions provided by sellers remain the property of the respective sellers.
• Unauthorized use of any intellectual property may result in legal action.

9️⃣ Privacy Policy

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using the Website, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy, which also complies with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

🔟 Prohibited Conduct

You agree NOT to:

• ❌ Use the Website for any fraudulent or illegal purpose.
• ❌ Upload or transmit viruses, malware, or any harmful code.
• ❌ Attempt to gain unauthorized access to our systems or other users' accounts.
• ❌ Interfere with the proper functioning of the Website.
• ❌ Use robots, crawlers, or similar automated tools to scrape or collect data from the Website without permission.
• ❌ Post false, misleading, or defamatory reviews about products or sellers.
• ❌ Engage in any activity that disrupts the marketplace experience for other users.

1️⃣1️⃣ Reviews and User Content

• Users may post reviews, comments, and other content related to products. You retain ownership of your content but grant us a non-exclusive, royalty-free, perpetual license to use, display, and modify such content on the Platform.
• You are solely responsible for the content you post. Reviews must be honest, accurate, and based on your genuine experience.
• We reserve the right to remove any content that is offensive, false, defamatory, or violates these Terms.
• Paid or incentivized reviews without disclosure are strictly prohibited.

1️⃣2️⃣ Disclaimer of Warranties

• The Website and all products, services, and content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.
• To the fullest extent permitted by law, DIGIMART ECOM disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.
• We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses.
• Product warranties (if any) are provided by the respective sellers, not by DIGIMART ECOM.

1️⃣3️⃣ Limitation of Liability

• To the maximum extent permitted by applicable law, DIGIMART ECOM shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products.
• Our total liability to you for any claim arising out of or relating to these Terms or your use of the Website shall not exceed the total amount paid by you for the specific product giving rise to the claim.
• We do not guarantee the continuous availability or accessibility of the Website.
• This limitation of liability applies regardless of the legal theory on which the claim is based, including breach of contract, tort (including negligence), or statutory violation.

1️⃣4️⃣ Indemnification

You agree to indemnify, defend, and hold harmless DIGIMART ECOM, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising out of or relating to:

• Your violation of these Terms and Conditions.
• Your violation of any applicable laws or third-party rights.
• Your use of the Website or any products purchased through the Website.
• Any content you post on the Platform.

1️⃣5️⃣ Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor strikes, pandemics, government actions, internet outages, or supplier failures.

1️⃣6️⃣ Modifications and Termination

• We reserve the right to modify, suspend, or discontinue the Website or any part thereof without prior notice.
• We may update these Terms and Conditions from time to time. It is your responsibility to review the changes periodically. The "Last Updated" date at the top of this page indicates when changes were made.
• Continued use of the Website after any modifications constitutes your acceptance of the updated Terms and Conditions.
• We may terminate or suspend your account immediately, without prior notice, for any violation of these Terms.

1️⃣7️⃣ Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, including the Indian Contract Act, 1872, the Information Technology Act, 2000 (and its amendments), the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023.

Any disputes arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Purulia, West Bengal.

1️⃣8️⃣ Dispute Resolution

Before initiating any legal proceedings, you agree to first contact us to resolve any dispute informally. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in Purulia, West Bengal in the English language. The arbitrator's decision shall be final and binding on both parties.

1️⃣9️⃣ Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

2️⃣0️⃣ Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Return, Refund and Cancellation Policy, and Shipping and Delivery Policy, constitute the entire agreement between you and DIGIMART ECOM regarding your use of the Website and supersede all prior agreements and understandings, whether written or oral.

📞 Contact Information

For any questions, concerns, or grievances regarding these Terms and Conditions, please contact us at:

DIGIMART ECOM

Operating Platform: shopodel.com

Email: support@shopodel.com

Phone: +91 9570220400

Address: Munshiff Danga, Ward No.3, Post and Dist: Purulia, West Bengal, Pin-723101, India

Grievance Officer (as per IT Rules, 2021): support@shopodel.com

✅ By using shopodel.com and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

⚡ shopodel.com – Powered by DIGIMART ECOM | Trust & Transparency First